All clothing is made to order unless otherwise
stated in the item description. When
ordering please provide your actual measurements not the measurements of the
garment as we will size the garment according to the measurements
Skirt waistband – When ordering please
provide the measurements from your natural waistline in inches as this is where
the skirt has been made to sit. This
needs to be your actual waist measurements as the skirts elastic and stretch
will be taken into account by us.
Skirts waists that are 23” or more
will be made with 1.5” wide black elastic. 22” waists or under will be made
with 1” black elastic. Other widths and
colours are available upon request.
Please contact us for more details on this.
All clothing is
suitable for machine washing. We do recommend
you do not wash them on temperatures too high as the colours may fade. Items are suitable to be ironed apart from elasticated
skirt waistbands. We recommend you do not have the iron temperature too high
when ironing any of our products.
If an order is needed for a
certain date then we will try our best to accommodate this. We cannot guarantee any shipping dates
specifically but will provide the best service we can to accommodate your
be aware that shipping delays can occur, especially during holiday seasons so
please order with plenty of time to avoid disappointment. We are not responsible for delays due to
All of our items are hand made to a high
standard. Due to the nature of the items
if they are not looked after properly details may break off. We recommend storing them safely in storage
containers or hanging on walls (Depending on the items of course).
We do not
accept returns and exchanges due to the nature of all our items being custom
made for each order we receive. We do
make our items to a high standard but if you do have a problem or are unsatisfied
with your product please contact us to let us know how we can best resolve the
issue for you.
Conditions of returns – If an item return
is agreed upon by Ministry of Mouse the buyer is responsible for returning
items with tracked postage and any shipping costs occurred. Items will need to be sent back in the
original condition as the buyer will be responsible for any loss in value.